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Join ChiwawaPay P2P crypto exchange!

How Our P2P System Works

Frequently Asked Questions.

We answer some of your Frequently Asked Questions regarding our platform. If you have a query that is not answered here, Please contact us via mail.

Yes. Before you can start trading, you need to create an account and complete all required verification steps
We use industry-standard security measures to help protect your personal information, including encrypted connections (HTTPS), secure authentication, and controlled access to sensitive data. Personal information is handled in accordance with our Privacy Policy and is only shared when required to facilitate transactions, comply with legal obligations, or resolve disputes.
If a dispute arises, either party can open a dispute before the trade is completed. The cryptocurrency remains securely held in escrow while our support team reviews the evidence provided by both parties, such as payment receipts and chat history. After reviewing the information, the platform will make a fair decision and release the funds to the appropriate party.
You can build your reputation by completing account verification, maintaining a high trade completion rate, responding promptly to trade requests, following payment instructions accurately, and avoiding trade cancellations. Positive feedback from successful trades and consistent, honest trading behavior will also improve your credibility with other users.
To trade on the platform, you must have a registered account in good standing, complete any mandatory verification requirements, and have sufficient funds available for the trade. Some payment methods or transaction limits may require additional verification before trading is permitted.
A Peer-to-Peer (P2P) exchange is a marketplace where users buy and sell cryptocurrencies directly with one another instead of trading through a centralized order book. Buyers and sellers can choose their preferred payment methods, negotiate prices, and complete transactions securely with the protection of an escrow system that holds the cryptocurrency until the trade conditions have been fulfilled.